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BII - Raising Standards in Licensed Retail

You will become a memeber of the BII, the professional body for the licensed retail sector, in the first year. You can take advantage of courses offered through your local region.

The following courses are available from Fuller's and are designed to help you comply with current legislation and continually develop your personal and business skills and can be booked through your business development manager or the training department. We will insist you sit the first five when you join the Company but you can, if you wish, book any of those listed. Most courses (unless stated) are also available for key members of your staff wishing to develop new skills.

BIIAB Award for Personal Licence Holders (Cost £125)
This is the certificate required by all local authorities before granting a personal licence. If you do not already hold a personal licence, don't worry as we will arrange for you to sit one of the regular courses held at Fuller’s.

Cellar management

Fuller’s Cellar Management Course (Cost Free)
This course is essential to anyone taking a Fuller's pub and must be sat within two months of taking one of our pubs. The course is a full day covering cask beer management and dispense, manual handling and the health and safety implications of working in a cellar environment. On passing you will be awarded the BIIAB Award In Cellar Quality.

Fuller's Finance Course (£95)
We have introduced a policy of open book accounting at Fuller's. This means your accountant will be required to help you set up the business and provide monthly and annual accounts. You will also need to have regular stocktakes to make sure the business is on the right track. Your accountant will be asked to sign up to a scheme which informs Fuller's if your business runs into difficulties particularly in the first year. The course will introduce you to the minimum bookwork and record keeping you will be required to keep to assist the accountant in preparing these figures, plus the benefits of regular stocktaking.

Fuller's Marketing Course (£200)
An introduction to the basic marketing requirements that will assist you in making sure you target your customer market place, make sure you don't make marketing mistakes,Show you how to review and evaluate the shape and size of your market place, help with using all the tools that are out there to market your business through social media but also how to get PR for your business. Also help you with the marketing of products available from Fuller's and outside suppliers.

Intensive Business Analysis & Development (£250)
This course will help with making sure you understand the components of successful and sustainable outlets, an holistic view of business development, identify the 10 proven steps to increase profit in retail businesses, analysing the financial fundamentals of a retail business, identifying the route to a sustainable competitive advantage and agreeing your business objectives and action plans.

WSET (Wine & Spirit Education Trust) (Cost £145)
The course introduces you to the technique of tasting wine and the characteristics of the common grape varieties used to produce wines. The WSET level one qualification aims to provide the basic knowledge and skills in the service of wine to prepare a person beginning their career in the hospitality sector.
This is a one day course and will cover styles of wine and how to describe them as well as the main characteristics of the principal grape varieties, correct service temperatures, equipment and glassware, the main health and safety considerations when serving wine and basic food and wine matching advice.

CIEH Level 2 Food Safety
A course for everyone who works in or supervises the catering part of the business and a must for all would be tenants and lessees.
This course must be completed before entering into the trade. Unfortunately we are unable to provide the course but we can recommend companies to use. Please email for more information.

CIEH Level 2 Health & Safety (Cost £80)
An overview of health and safety in the pub. The course will cover risk assessment and the powers of the Health and Safety Executive.

First Aid (Cost £85)
A basic first aid programme covering unconscious casualties, airway and breathing difficulties and attending to wounds. We can also assist in providing one day courses on subjects such as training skills, coaching skills, team building, leadership and motivation.

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